Spectrum is a telecommunications company that provides a range of services, including internet, cable television, and voice services' southeastern region. Roadrunner most likely provided the RR.net email address prior to the merger with spectrum. If you are experiencing issues with your Roadrunner.net email account. If you want to reach a live expert from Roadrunner, here are some general steps you can follow: Dial the customer service number +1-877-422-4489 online chat, and website, these experts are available 24*7 at the help desk to attend to your query.