BellSouth webmail is a server-based mail program. You get the same performance, flexibility, and features. I had the BellSouth Email Account finally working for about a year. I tried the auto setup, manual setup for both POP3/IMAP and all of them come with the following message" We couldn't log on to the incoming (IMAP) server. I finally chatted with a live person from AT&T that help me fix the issue. I just wanted to give you a heads up about the BellSouth Email Server Settings. Here's is some simple steps to Fix BellSouth Email Server Settings. step 1 - Log in to your account and follow these steps, step 2 - Click on Settings under the My Account tab. step 3 - Click on Forwarding and POP/IMAP Settings in navigation menu. This will take you to your Forwarding and POP/IMAP Settings page. step 4 - On this page, make sure that both boxes labeled Use SMTP Authentication and Require TLS encryption are checked. Then click Submit Changes at the bottom of this page. This is a message from the Bellsouth server. If you have any questions, please contact us at [phone number +1-833-836-0944].